FAQ

Frequently Asked Questions

Quick answers to common questions about Webkarf

General

We are a product-first agency. Every service we sell, we have already built for real businesses including our own. Our Odoo expertise comes from migrating HMS Enterprises from legacy ERP. Our marketplace experience comes from building Zevikart. We don't just sell services — we share our battle-tested stack with you.
Yes. Free 30-minute discovery call for all new inquiries. Book via our contact page. No commitment required.
Yes. We integrate into your workflow, provide code reviews, or work alongside your in-house team. All code shared via GitHub with full documentation.

Odoo ERP

Community is free and open-source. We build custom modules for any Enterprise feature at a fraction of license cost. You own the code, no vendor lock-in.
Yes. Hands-on experience with Marg ERP (pharma), Tally, and Excel systems. Python XML-RPC migration scripts with full validation.
Yes. Custom QWeb templates with CGST/SGST/IGST breakup, HSN codes, batch numbers, dual discounts, MRP display.

Automation & AI

Connect any two systems — Shopify to Odoo, Amazon to ERP, WhatsApp to CRM. Self-hosted so no per-workflow SaaS fees.
AI that takes actions — queries your ERP, creates orders, replies to emails automatically. Built with enterprise LLMs, workflow engines, and ERP integrations.

Technical & Hosting

You have full control. We deploy on your VPS or manage hosting under AMC. All credentials handed over at project close.
Yes. Private GitHub repository, you are added as owner. Deployment docs and admin guides included.
Next.js for web apps, Odoo Community for ERP, n8n for automation, and enterprise-grade managed cloud infrastructure for deployment with full SSL and DNS configuration.

Pricing & Support

40% advance, 40% mid-project, 20% on final delivery. GST invoices for Indian clients (GSTIN: 09AQJPA1620M1ZY). International clients receive USD invoices via Wise or PayPal.
Bug fixes for features not working per agreed scope, deployment/server issues from our setup, and minor UI fixes. Not covered: new features, scope changes, or third-party update issues.
Bug fixes, server monitoring, dependency updates, up to 4 hours of new feature work per month, and priority response within 4 business hours. Billed quarterly.
Email webkarf@gmail.com with subject [URGENT] and a brief description. Include project name, what you were doing, and a screenshot. We acknowledge within 2 hours (Mon-Sat, 10am-7pm IST).

Have a different question?

We're happy to help. Reach out anytime.